Last updated: 10/21/2025

CyberSlush ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

General Site Use

When you browse our public-facing website, we collect minimal personal data.

• Contact Form Submissions: If you use our contact forms (for general inquiries or new vendor registration), we collect the information you provide, such as your name, email address, phone number, and any other details you share. This is stored securely in our database to allow us to respond to your inquiry.
• Analytics Data: We may use third-party services like Google Analytics to collect anonymous traffic data to understand how our website is used and to improve our services. This data is aggregated and does not personally identify you.

Vendor & Dashboard Data

For registered vendors with access to our dashboard, we collect and process additional information necessary to provide our services.

• Account Information: When you create a vendor account, we store your email, a securely hashed password, and a unique user ID provided by our authentication service (Firebase Authentication).
• Profile Information: We store all the information you provide for your public-facing vendor profile, including shop name, address, contact details, opening hours, pricing, and images.
• Order History: We maintain a record of all orders you place through the dashboard, including the flavors ordered, quantities, and dates. This is essential for fulfillment and for calculating your eligibility for programs like Gold Vendor status.
• Dashboard Activity: We log key activities, such as login dates, to ensure account security and to verify activity requirements for our vendor programs.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your vendor account.
• Fulfill and manage orders and payments.
• Display your shop information publicly on our site map.
• Communicate with you regarding your account or orders.
• Monitor and analyze usage and trends to improve our website and services.
• Determine eligibility for vendor programs and benefits.

3. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

4. Your Rights

You have the right to access, update, or delete your personal information. As a registered vendor, you can update most of your profile information directly through the vendor dashboard. For any requests to delete your account and associated data, please contact us directly.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: hello@cyberslush.co.uk